Getting Started With Circulation

This page provides an overview of everything you need to know about MOBIUS circulation rules, policies and processing INN-Reach transactions in Sierra. The MOBIUS Help Desk is available to you if you have any questions or difficulties. We also provide customized Sierra training for MOBIUS member libraries. 

MOBIUS Circulation Policies & Best Practices

How Materials Are Borrowed Through MOBIUS​
Understand the different ways that patrons can borrow materials through MOBIUS including Patron Initiated Borrowing and Pickup Anywhere. 

How Patron Records Are Handled
Who can access patron information, determine patron statuses, and where patron records are available. 

What Can Be Borrowed and For How Long
The types of materials that can be borrowed, loan periods, renewals, and more. 

Handling Lost and Damaged Materials
How to handle issues involving items that are damaged or lost, either by the courier or a library patron. 

Overdue Notices and Fees
Information about when to send overdue notices and text that should be used. 

Circ & ILL Contact List
A list of all circulation and interlibrary loan contacts at MOBIUS member libraries. 

Bed Bug Information and Best Practices
General information about bedbugs, suggested guidelines for treatment, best practices for libraries, and training for staff.

Bounced Email and SPF Records
Information on troubleshooting bounced circulation notices from Sierra.

INN-Reach Circulation Procedures 


INN-Reach: What It Is and How It Works
A brief description of how INN-Reach facilitates resource sharing among MOBIUS member libraries.  

Downloading Sierra
Instructions and cluster links for downloading Sierra.

Processing Holds

Processing Incoming MOBIUS Items
Instructions for processing MOBIUS materials borrowed by your patrons. 

Processing Outgoing MOBIUS Items
Instructions for processing MOBIUS materials borrowed from your library by patrons of another MOBIUS library. 

Processing Visiting Patron and Pickup Anywhere Items
Handling patrons from other libraries who wish to checkout items from your library in person or to have MOBIUS items sent to your library for pickup. 

Processing Expired Holds
Instructions for processing holds that have not been picked up by patrons. 

INN-Reach Paging Slips

Generating Paging Slips and Retrieving Paged Items
Instructions for printing paging slips and retrieving paged materials.

Processing Paged Items
How to process typical paged items

Problems Processing Paged Items
How to handle issues that can arise with paged items, such as items that do not circulate or can't be found. 

Additional Functionality

Producing INN-Reach Reports
Explanations of the various types of INN-Reach Reports and instructions for running them. 

Using Offline Circulation
Instructions for processing transactions when online circulation is unavailable. 

INN-Reach Status Codes
A list of available status codes and how they display in the INN-Reach System.

MOBIUS Circulation Policies in their Original Format

The MOBIUS circulation policies as adopted by the Board of Directors can all be viewed here: