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Help Desk

MOBIUS Office Hours & Contact

Monday – Friday, 8:00 am – 5:00 pm
Phone: 1-877-366-2487, Option 1 for Help Desk, Option 2 for staff directory
Open a Help Desk ticket:

MOBIUS staff may work remotely in times of extreme weather.

MOBIUS Help Desk: After Hours

Non-emergencies: Send an email to to open a Help Desk ticket

Emergencies: Call 1-877-366-2487, select Option 1, then follow the instructions to be connected to emergency staff

MOBIUS Help Desk: Office Closures

The MOBIUS office closes for the holidays listed below, the MOBIUS membership meetings, and during the MOBIUS conference. The MOBIUS Help Desk will be on emergency staffing during office closures. Please follow the After Hours procedures given above to contact staff during these times.


New Year’s Day 
Martin Luther King, Jr.’s Birthday
Memorial Day
Independence Day
Labor Day
Thanksgiving and the day after 
Christmas Eve 
Christmas Day 
New Year’s Eve 

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