Reporting Damaged Items - IA Shares

To report Items damaged while traveling through the delivery system, please send an e-mail to and include the following information: 

  • Name and contact information for the employee making the claim.
  • Description of the damage including an image of the damaged item if possible.
  • Format of the damaged item
  • Replacement cost of the damaged item. 
  • Payment information including full street address and whom the check should be made payable to.