Reporting Damaged Items - IA Shares
To report Items damaged while traveling through the delivery system, please send an e-mail to help@mobiusconsortium.org and include the following information:
- Name and contact information for the employee making the claim.
- Description of the damage including an image of the damaged item if possible.
- Format of the damaged item
- Replacement cost of the damaged item.
- Payment information including full street address and whom the check should be made payable to.